iPhone 4 software fix will NOT solve reception issues

Given Apple's carefully worded statement on July 2, we weren't expecting that the coming software update would fix the ongoing reception issues with the iPhone 4's antenna. So it wasn't surprising that an Apple Care representative confirmed that belief this afternoon.

Recently, an Apple Care representative said the update would address only how bars are displayed in the signal meter on the handset's screen. As he put it, it would fix a problem where more bars are mistakenly shown when users are in areas with poor AT&T reception. As for the other problems of audio cut-outs and slower data speeds that we've experienced with the handset, the Apple Care representative could offer no promises at this point of time!

So for now that leaves us with the advice that Apple has already offered: Don't touch the iPhone's antenna near the gap on the lower left side!